A two-showroom scooter dealer moves off spreadsheets
The situation
Website enquiries arrived by email and were copied into a shared spreadsheet, so follow-ups were slow and some leads were never called.
What they set up
- Launched the branded site with city-wise on-road prices
- Turned on round-robin assignment across 4 sales staff
- WhatsApp alerts for every new lead
The result
Every lead now has an owner and a status, and the manager reviews time-to-first-call weekly in Analytics.